Description
ISO 9001 is a globally recognized standard for quality management systems (QMS). It outlines a set of requirements that organizations can use to establish, implement, and maintain a quality management system that focuses on delivering products or services that meet customer and regulatory requirements, and improve customer satisfaction.
The ISO 9001 standard provides a framework for organizations to improve their overall quality management practices by establishing processes for planning, controlling, and improving their products or services. It covers a range of areas including customer satisfaction, leadership, employee engagement, process improvement, and evidence-based decision-making.
Organizations that comply with ISO 9001 can benefit from improved efficiency, customer satisfaction, and increased profitability. It can also help them meet regulatory requirements and demonstrate their commitment to quality to customers and other stakeholders.
Previous education
No prior education is required. The course is easy for someone who is committed to it.
Certificate and duration
The course takes 4 to 5 hours, depending on the time invested. We recommend going through all modules at least twice so that the knowledge is retained. After learning the theory, the student takes a final exam. If the student has completed the online exam with a correct score of 70% or more, he/she has automatically passed. Your certificate can be easily, directly downloaded, and/or printed online.
Language: English
Would you like to order this E-learning?
Do you want to order the course only for yourself (i.e. 1 student) (please indicate ‘individual’) or if you are ordering for several students (please indicate ‘group’). When clicking on ‘group’ you can also choose whether you also purchase the course for yourself (check ‘enroll me’) or whether you only want to purchase the course for your employees (check ‘enroll me’ empty). In the dashboard after logging in, you can purchase courses and see how employees have progressed with their courses. So you keep an overview.
